System Status
1. Current Status
Tip
All systems operational. For real-time status updates, monitor the endpoints below.
| Service | Status | Endpoint |
|---|---|---|
| Frontend (app.arkova.ai) | Operational | Vercel CDN |
| Worker API | Operational | Google Cloud Run |
| Database | Operational | Supabase (managed Postgres) |
| Network Anchoring | Operational | Production network |
| Search (search.arkova.ai) | Operational | Vercel |
| MCP Server (edge.arkova.ai) | Operational | Cloudflare Workers |
Health check endpoint: GET /api/v1/health — always available regardless of feature flags.
2. Infrastructure
| Component | Provider | Region |
|---|---|---|
| Frontend | Vercel CDN | Global edge |
| Worker | Google Cloud Run | us-central1 |
| Database | Supabase | us-east-1 |
| Edge compute | Cloudflare Workers | Global edge |
| Network RPC | Mempool.space + Blockstream (fallback) | Global |
| Payments | Stripe | Global |
3. SLA
Arkova targets 99.9% uptime for the Verification API and frontend services.
- Worker services auto-scale on Cloud Run (1GB, max 3 instances)
- Database circuit breakers protect against cascading failures
Note
Enterprise customers can negotiate custom SLAs. Contact sales@arkova.ai.
4. Incident Response
Documented incident response procedures in compliance with SOC 2 CC7.2.
- Severity levels: P1 (service down), P2 (degraded), P3 (non-critical)
- Response times: P1 < 15 minutes, P2 < 1 hour, P3 < 24 hours
- Post-incident reviews published for P1/P2 incidents
- Contact for urgent issues: support@arkova.ai