DocsStatus

System Status

1. Current Status

Tip
All systems operational. For real-time status updates, monitor the endpoints below.
ServiceStatusEndpoint
Frontend (app.arkova.ai)OperationalVercel CDN
Worker APIOperationalGoogle Cloud Run
DatabaseOperationalSupabase (managed Postgres)
Network AnchoringOperationalProduction network
Search (search.arkova.ai)OperationalVercel
MCP Server (edge.arkova.ai)OperationalCloudflare Workers

Health check endpoint: GET /api/v1/health — always available regardless of feature flags.

2. Infrastructure

ComponentProviderRegion
FrontendVercel CDNGlobal edge
WorkerGoogle Cloud Runus-central1
DatabaseSupabaseus-east-1
Edge computeCloudflare WorkersGlobal edge
Network RPCMempool.space + Blockstream (fallback)Global
PaymentsStripeGlobal

3. SLA

Arkova targets 99.9% uptime for the Verification API and frontend services.

  • Worker services auto-scale on Cloud Run (1GB, max 3 instances)
  • Database circuit breakers protect against cascading failures
Note
Enterprise customers can negotiate custom SLAs. Contact sales@arkova.ai.

4. Incident Response

Documented incident response procedures in compliance with SOC 2 CC7.2.

  • Severity levels: P1 (service down), P2 (degraded), P3 (non-critical)
  • Response times: P1 < 15 minutes, P2 < 1 hour, P3 < 24 hours
  • Post-incident reviews published for P1/P2 incidents
  • Contact for urgent issues: support@arkova.ai